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Miraplacid Forum >> Virtual Printer Drivers >> Problems when installing printer drivers

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haveugot
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From: Hong Kong
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posted 2003-02-02 13:11:51

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When i'm reinstalling my printer drivers, it says some kind of "access denial" about "AddPrinterDriver(...)". my printer is lexmark optra e312l and i'm using windows xp

i've tried the following method:
1. Tried to install the printer driver by "add new hardware",
2. tried to update the printer driver in device manager, and
3. install the printer in "Add printer", from windows xp cd
4. my computer->properties->hardware->device program signature->first and second radio button

Worris
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From: Italy

posted 2003-02-02 20:18:48	Reply -Delete
As far as I understood you may have 1 of 3 problems. 1. You haven't logged as Admin; 2. Your Printer Spooler is turn off (Services) 3. and.. It seems XP driver for lexmark have their own wizzard (something like, setup.exe). More correctly to install their driver via Lexmark wizzard. Let me know how it goes... But I'm not sure.

haveugot
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From: Hong Kong
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posted 2003-02-03 02:44:22	Reply -Delete
1.i'm logged in as admin, and i can install other drivers 2.I've tried both with Printer Spooler on and off. 3. I encounter the same problem with the wizard. and i can use my printer when my machine boots with Linux

haveugot
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From: Hong Kong
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posted 2003-02-03 03:18:23	Reply -Delete
1.i'm logged in as admin, and i can install other drivers 2.I've tried both with Printer Spooler on and off. 3. I encounter the same problem with the wizard. and i can use my printer when my machine boots with Linux

Volkov
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From: Russia

posted 2003-02-03 10:00:09	Reply -Delete
haveugot, AddPrinterDriver( ) (AddPrinterDriverA( ), I'm not sure about AddPrinterDriverW( )) must be imported by Wizard from "winspool.drv". Can you find this file at WINXP\System\ directory?

Volkov
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From: Russia

posted 2003-02-03 10:02:34	Reply -Delete
haveugot, This function installing your Printer Driver and in some cases that means you have invalid .inf file. I'm mistaken probably.

haveugot
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From: Hong Kong
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posted 2003-02-03 13:04:13	Reply -Delete
I can find "winspool.drv" in \windows\system do u mean that i have an invalid .inf file? or is there anything wrong with "winspool.drv"? how can i solve it?

Volkov
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From: Russia

posted 2003-02-03 16:54:19

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haveugot,
>do u mean that i have an invalid .inf file?
Hmm... Probably

By the way, your XP is home edition or professional?

May be.. you may check your Printer Server Properties. Try to delete (remove) if you've server in Printer Servers like shown at Miraplacid Publisher FAQ #5:
http://www.miraplacid.com/shareware/mp40/faq.shtml#q5
Perhaps, you have unsuccesfully installed printer server.

next idea about USB.. I'm not sure that you have USB driver, but this step of installation may fail cause you didn't install special driver for Mainboard. This is my suppositions.
I don't know how XP supporting USB devices.
And last idea.. watch BIOS may be USB is turn off at BIOS. May be, Linux may work this out this flag, but XP check this flag and doesnot installing USB device support.

PrinterGuru
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From: Germany

posted 2003-02-03 17:16:12	Reply -Delete
1. Log in as admin 2. Run "gpedit.msc" from command line. 3. look at "Computer Configuration\Administrative Templates\Printers\Disallow installation of printers using kernel-mode drivers" Try to Enable this or Disable..

Overdream
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posted 2003-02-03 18:02:05

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haveugot, This problem may concerning corrupted PNF data.
Can you do following steps:
1. explore the "WINXP\inf" directory (pay attention: hidden directory)
2. move printupg.pnf (not printupg.INF ) somewhere else (your temp dir)
3. Run your wizzard again. If that didn't fix the problem goto next step(4).
4. do the same for ntprint.pnf (not .INF)
5. if does not fix it, move infcache.1
6. if not fix it, move oemxxxx.pnf files

Pay attention! This is very serious operation.
I can't reccomend... cause it risky.

Volkov,
PrinterGuru,
Worris,
Thanks guys for your advance! Can you invite more printer driver gurus to our community? :)

haveugot
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From: Hong Kong
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posted 2003-02-04 00:24:53	Reply -Delete
PrinterGuru, i tried to install my printer with both the "Disallow installation of printers using kernel-mode drivers" on and off(it does not set to any value at the beginning). It still doesn't work Thanks

haveugot
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From: Hong Kong
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posted 2003-02-04 00:38:46

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Volkov, I'm using Windows XP Professional, and the printer is connected using printer port LPT1.
At the beginning, it has no printer drivers in the configuration as i deleted all of them before. Then i install both from windows cd and the drivers from lexmark. It fails and says "... not install. access denial"(Sorry i cant tell u the exact message because i'm using chinese windows)
I tried to install some "software printer" and face the same problem. So, the problem probably not causes by the lexmark printer drivers.

haveugot
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From: Hong Kong
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posted 2003-02-04 00:42:39	Reply -Delete
Overdream, I've tried to move out the "printupg.pnf", "ntprint.pnf" and "infcache.1" files and the problem still exist. I've not tried the "oemxxxx.pnf" files The same wrong message still appears.

haveugot
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From: Hong Kong
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posted 2003-02-04 00:45:02	Reply -Delete
Thanks all of u guys!

Overdream
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posted 2003-02-04 10:37:29	Reply -Delete
Hi haveugot, How are things going for you? Can you please download Miraplacid Publisher (image printer driver) ? Does Publisher work properly under Windows XP (chinesse edition)?

haveugot
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From: Hong Kong
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posted 2003-02-05 14:52:52	Reply -Delete
It still happen after countless trial I think the problem is related to windows' user right. I've tried to install some image printer driver like "fixxprint" but it fails. I'll have a try in Friday whem i go back my home Thx

Worris
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From: Italy

posted 2003-02-06 10:29:17	Reply -Delete
haveugot, Will you inform Lexmark support about AddPrinterDriver() error?

haveugot
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From: Hong Kong
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posted 2003-02-07 12:21:51	Reply -Delete
I had send a mail about to the damned lexmark support. They only auto-generate a mail said that the e-mail's topic is unknown.

haveugot
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From: Hong Kong
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posted 2003-02-08 02:36:31	Reply -Delete
I was back to home and tried to install Miraplacid Publisher it fails with the wrong message " Cannot Add Printer Driver (Server)"

rmorillo
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From: Spain

posted 2003-02-11 15:25:34	Reply -Delete
I had the same problem. Did you touch the services within msconfig? I had the same problem, and it solved when i enabled every service. Good luck!

Volkov
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From: Russia

posted 2003-03-15 18:42:04	Reply -Delete
rmorillo, hmm.. interesting solution :) You mean that you start all services that you have in system?

Bonnie Collins
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From: united states
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posted 2003-06-12 22:18:54	Reply -Delete
I changed my LPT1 Port to Lexmark and I didn't know I shouldn't do that. Well now when you click on the printer in the window for printers, it freezes up. It will not let me into printer information at all. How can I fix it?

Ed
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From: England
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posted 2004-05-12 09:42:06	Reply -Delete
I have a problem installing a couple of Lexmark 3 in one's (XP home) - they wont allocate a printer port. All the drivers go on as they should until right at the end it throws an error telling me it cant find a port for the printer even tho it does find the scanner and can use it.

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